Frequently Asked Questions
What does “Appointment Preferred” mean?
Appointments are preferred for those looking to try on bridal/bridesmaid dresses, as well as bridal accessories. An appointment will ensure that you have a fitting room as well as a bridal stylist to assist you. Scheduled appointments will always be serviced before walk-ins, please email [email protected] or call (920) 725-9291 to schedule an appointment.
What are your price ranges?
Bridal Collection: $1,000 – $3,500
Bridesmaid/Occasion Collections: $170 – $450
Does it matter how many people I bring with me?
Bridal Appointments: We have a seating area in the bridal suite that will seat four people comfortably. We can accommodate larger groups in the main salon area, just let us know the size of your party when you book your appointment. Also, we do not advise bringing young children with you to the appointment. As much as you would like them to be a part of the excitement, it gets boring for them quite quickly.
Bridesmaid Appointments: We have plenty of seating in the main area of the shop. If your bridal party is large (5 ladies or more), please be sure to mention this to the store associate when booking your appointment. We will make sure to reserve two dressing rooms for you, in order to accommodate everyone
When should I order my dress?
Most brides order their bridal gown 9-12 months out in order to ensure a relaxing process prior to the big day. Most bridesmaid groups order their dresses 6-8 months out, again, in order to ensure a relaxing process. Delivery times for bridesmaid dresses are typically 12-18 weeks, and bridal gowns are typically 4-6 months. Rush options are sometimes available for an additional charge. In addition, you need to make time for alterations and give some buffer for any delays.
Do I need to bring anything with me?
My bridesmaids are all over the country, can we still order from you?
YES! It is best to order all bridesmaid dresses from the same location to guarantee matching dye lots & to take advantage of designer quantity discounts. All we need is bust, waist & hip measurements, and height with heels, to determine what size to order.
All orders come to the store for delivery and inspection. After confirming your order is complete, we can ship anywhere in the continental United States for a $25 fee. We do call and confirm the address it will be sent to, and upon delivery the dress will need to be signed for.
What about dress fittings/measurements?
Do you have an in-house seamstress?
We do not have an in-house seamstress, however, we have a wonderful referral list of highly regarded seamstresses in the Fox Cities area. This list is located on our website under the “About Erika’s – Alterations” tab. All of the seamstresses listed are well-established, and have experience working on Erika’s Bridal Couture dresses. Additionally, Cindy and Theresa are willing to meet at the bridal shop for initial appointments if necessary.
Can I cancel an order or return a dress?
Unfortunately, no. As dresses are special ordered, all sales are final. There are no cancellations, returns, or exchanges.